Employment Advisor- Female Job in Khobar - Ingeus` - Bayt.com
OBJECTIVE/ OVERVIEW An Employment Adviser provides information, advice and guidance to help Hafiz job seekers make realistic decisions about motivation, training and work. In addition to careers advice, the Employment Advisors offer personal development support. The Employment Advisor will have planning and organisational skills to ensure that all Hafiz job seekers are given appropriate assistance in building activity levels to enhance their chances of starting and sustaining work. MINIMUM CRITERIA - 0 to 5 years work experience in customer facing environment e.g. Customer Care/Contact Center; Recruitment/HR Division; Product Sales/Telesales - Bachelor’s Degree in fields such as business, arts, sociology, education, or similar - Saudi Nationals ONLY - Age between 21 – 30 years - Good command of English Language (reading and writing) - Empathetic and disciplined, with an innate sense of responsibility. Peoples’ person - Proficiency in computer skills KEY RESPONSIBILITES
- Interviewing Hafiz job seekers one to one or in small groups and assess readiness and skills they possess to enter into the job market. - Identifying their needs using referral and assessment tools - Preparing CV’s and cover letters to a high quality standard. - Coaching and preparing the job seeker for job interviews. - Providing information, advice and guidance about a range of issues, such as careers, education, employment and training. - Assisting the job seekers to draw up action plans for employment, education and training and supporting them to achieve these goals - Talking through work ethic; pride of work and discipline involved in maintaining and growing in a job. - In conjunction with the Employer
Advisors, conducting job searches for caseload of active and ready job seekers via newspapers, internet and cold calling - Ensuring that all job seeker documentation and assessment reports are completed and maintained in an accurate manner. - Keeping up to date with labor market information, legislation, professional and academic developments by visiting employers, training providers and training events run by educational and professional bodies; - Supporting and encouraging Hafiz job seekers on work experience and other community based programs. - Ensuring comprehensive handover to the customer support team when the Hafiz job seeker has been in work for 6 months. - Ensuring that relationships are maintained with key internal partners including the
customer support team and employer account team. - Maintaining quality Hafiz job seeker records on JPC’s database so that they outline the Hafiz job seeker’s journey on the programme.
REQUIRED COMPETENCIES & SKILLS - A high level of communication and listening skills - Ability to motivate and build a rapport with the Hafiz job seekers - Flexibility and adaptability - An empathetic, non-judgmental and ethical approach to managing caseloads - Ability to work individually or as part of a team - Ability to manage your own caseload - Ability to work under pressure - Organizational skills - Problem-solving skills - Familiarity with information technology - Inspiring & motivating both Hafiz job seekers, potential employers and other colleagues - Willingness to learn formally and informally - Works well in a team - Demonstrates excellent organization & planning skills showing an ability to work well under pressure/in difficult situations