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Customer Service Advisor - British Gas

Customer Service a passion of yours? Looking for your next Customer Service opportunity?Capita Customer Management we're looking for people to take Customer Service calls on behalf of British Gas at our Dearne Valley site.

This is a full time customer service role with a salary of £15,974 working 40hrs. This role will require you to work flexible hours between 8am - 8pm Monday - Friday and 8am - 6pm Saturday. The unit is closed on Sundays. We have various start dates throughout January and February.

About the client

British Gas is one of the UK's largest energy suppliers and serves around twelve million homes in the UK. In this role, you'll be handling a wide range of customer enquiries from British Gas customers. There's lots of variety - and because the enquiries aren't always straightforward, you can expect plenty of challenges. There is always something exciting happening within the British Gas community, from nationwide competitions to team incentives. This will help you grow into the perfect Brand Ambassador for British Gas - who leaves every customer with a positive impression of British Gas.

About you

You'll need a confident, friendly telephone manner and a willingness to help solve your customers' problems. We'll give you all the training you need, and the range of work we do means there's lots of opportunity for ambitious people to progress.

Great benefits and location

In this full time role, you'll get a minimum of 22 days

holiday plus eight public holidays, as well as fantastic benefits including free parking and a whole range of discounts at high-street shops. There's even an on-site gym you can use when you've finished work and a restaurant on site. Working on behalf of British Gas, you will receive client specific benefits such as; exclusive access to a state of the art breakout area fully equipped with TV's, sofas and massage chairs, free drinks delivered to your desk and free fruit delivered throughout the week.

Our Dearne Valley sites, Capita House and Capita Park are easily accessed from Rotherham, Barnsley, Sheffield and Doncaster. We're 3 miles from the M1, there's a frequent bus service and Mexborough train station is 5 minutes away.

If you want to join a business with a bright future, click to apply and leave us your details. We'll let you know as soon as we receive your application, and we'll be back in touch soon after that to arrange an interview.

Make the Smart Call…Apply today!

  • Advisor
  • Agent
  • Call Centre
  • Contact Centre
  • Customer Service
  • Customer Services
  • Helpdesk
  • Retail
  • Inbound
  • Call
  • Webchat
  • Ouctbound

Reference: 31588812

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Category: Advisor

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