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Tripadvisor email address - TripAdvisor Support Forum

Tripadvisor email address

Nov 08, 2012, 4:18 AM

-:- Message from TripAdvisor staff -:-

TripAdvisor staff removed this post at the original author's request.

To review the TripAdvisor Forums Posting Guidelines, please follow this link: http://www.tripadvisor.com/pages/forums_posting_guidelines.html

We remove posts that do not follow our posting guidelines, and we reserve the right to remove any post for any reason.

Removed on: 5:30 am, January 12, 2016

LevelContributor

37,532 posts 7 reviews Save Reply

1. Re: Tripadvisor email address

Nov 08, 2012, 4:40 AM

TA have several email addresses.

TA wants you contact them via the *Contact Us' templates on the left hand side of Help Center (link at the bottom of every page).

Edited: 4:40 am, November 08, 2012 3 posts Save Reply

2. Re: Tripadvisor email address

Nov 14, 2012, 1:10 AM

hi

i am zakaria who i sent private message to take a survey

would you please help me to handle this survey.

LevelContributor

12,039 posts 69 reviews Save Reply

3. Re: Tripadvisor email address

Nov 14, 2012, 1:27 AM

Hi zakaria,

Welcome to the forum.

If you don't mind me asking, what kind of survey is it? Is it from TripAdvisor Staff or another member? Before completing the survey, it would be good to first determine if it's legitimate.

L4

3 posts Save Reply

4. Re: Tripadvisor email address

Nov 14, 2012, 1:39 AM

the survey will be taken from people who stayed in one of the luxury hotels in kuala lumpur , so it will be taken from websites members not from staff.

i will send that if you want to check it.

i will show the official letter from my superviser

tnx

LevelContributor

12,039 posts 69 reviews Save Reply

5. Re: Tripadvisor email address

Nov 14, 2012, 2:03 AM

Hi zacharia_11,

Just to let you know, I'm a member like you and not TripAdvisor staff.

So, after you stayed at this hotel, they sent you a survey? Does it have something to do with TripAdvisor? Perhaps

someone else will have heard about this and will also post.

L4

LevelContributor

49,561 posts 92 reviews Save Reply

6. Re: Tripadvisor email address

Nov 14, 2012, 2:44 AM

I think Zakaria wishes to send a survey to people who stayed at one or more hotels in KL.

Zakaria this has got nothing to do with Trip Advisor and you misunderstand how it works and what is allowed.

Trip Advisor don't know who stayed at hotels apart from those who left a review, regards those it would be spamming to send them a message and surveys are not allowed to be posted by members in the forums.

Edited: 2:45 am, November 14, 2012 3 posts Save Reply

7. Re: Tripadvisor email address

Nov 14, 2012, 2:59 AM

i sent private message to who stayed at those hotels .

i found them which they wrote comment at those hotel but trioadviser dint allow to do it.

so tripadviser has same policy as hotels in kuala lumpur.

tnx

LevelContributor

49,561 posts 92 reviews Save Reply

8. Re: Tripadvisor email address

Nov 14, 2012, 3:44 AM

Yes that woud be spam if you messaged multiple people asking for them to fill in a survey and you could be banned from trip advisor. I'd certainly be very annoyed if it happened to me, TA is a resource for individuals, not for companies to interrogate in order to start pestering its users.

Tell your supervisor its not allowed.

What's this?

LevelContributor

53,667 posts 60 reviews Save Reply

9. Re: Tripadvisor email address

Nov 14, 2012, 4:35 AM

Terrible idea, zakaria. Stop.

What's this?

LevelContributor

70,537 posts 85 reviews Save Reply

10. Re: Tripadvisor email address

Nov 14, 2012, 10:23 AM

Hi zakaria_11;

The guidelines do not allow requests for surveys. In general, those types of requests are prohibited under self-promotion and / or spam.

…custhelp.com/app/…20messages

Best Regards


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