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111 Senior Clinical Advisor/Paramedic in Croydon (Southern House), CROYDON for NHS

London Ambulance Service NHS Trust is the busiest emergency ambulance service in the UK with over 4,500 staff who works across a wide range of roles. Our service operates over an area of approximately 620 square miles across London based in 70 ambulance stations.

We serve more than eight million people who live and work in the London area.Our main role is to respond to emergency 999 calls, getting medical help to patients who have serious or life-threatening injuries or illnesses as quickly as possible.

However, many of our patients have less serious illnesses or injuries, and do not need to be sent an ambulance on blue lights and sirens. Often these patients will receive more appropriate care somewhere other than at hospital and so we provide a range of care to them, recognising that many have complex problems or long-term medical conditions. We also provide clinical assessments over the phone to more callers with less serious illnesses and injuries.

As an integral part of the NHS in London, we work closely with hospitals and other healthcare professionals, as well as with other emergency services. We are also central to planning for, and responding to, large-scale events or major incidents in the capital.

In everything we do, we will provide Care, Clinical excellence and commitment

Care - Helping people when they need us; treating people with compassion, dignity and respect; having pride in our work and our organisation.

Clinical excellence - Giving our patients the best possible care; leading and sharing best clinical practice; using staff and patient feedback and experience to improve our care.

Commitment -Setting high standards and delivering against them; supporting our staff to grow, develop and thrive; Learning and growing to deliver continual improvement.

The Role

PREVIOUS APPLICANTS NEED NOT APPLY ***Please note that this role is also open to both Nurses and Paramedics as substantive or secondment (secondment for a minimum of 6 months)*** The post holder will be responsible for the assessment of health and clinical needs, utilising professional clinical judgment, supported by NHS Pathways decision support software. This requires generalist and specialist skills to assess and deliver care to patients across all age groups in an e-health (contact centre) environment. Applying critical thinking skills you will provide assessment, medication advice and health information, enabling individuals to access the appropriate level of care or provide advice to manage their symptoms at home. In this role you will have good awareness of performance and clinical governance standards required both personally and for the team and continually strive to exceed these targets within all relevant clinical safety frameworks. You will work with colleagues to ensure continuous improvement of services to patients and other stakeholders. You will need to have a Professional clinical qualification and active registration with the relevant regulator, e.g. first level registered nurse with active NMC registration or HCPC registration, together with post registration experience in primary, acute or ambulance setting and evidence of commitment to continuing professional development. As a Band 6 clinical practitioner you will be expected to show leadership and to act as a mentor or preceptor towards more junior colleagues: evidence of current experience in these areas is desirable. As a clinical point of contact for patients accessing the NHS 111 service you must have the ability to work under pressure and remain calm and be able to work effectively as part of a team as well as on your own initiative. In order to be licensed to use the NHS Pathways system you will be required

to successfully complete a 14 weeks training course to provide you with the necessary skills and clinical knowledge. Please note the first three weeks are full time Monday – Friday. On completion of the first three weeks of training you will be required to work on a shift roster returning to the classroom for weeks 7 and 8 and must be able to commit to the requirements to work a roster that covers days, nights, weekends and public holidays. This role is based at Croydon (Southern House) about 4 minutes’ walk from East Croydon train station. Applicants who have already completed NHS Pathways training elsewhere will undertake a shorter fast-track induction. PLEASE ENSURE THAT YOU CLEARLY EVIDENCE HOW YOU MEET THE PERSON SPECIFICATION FOR THIS ROLE BY ADEQUATELY COMPLETING THE ‘SUPPORTING INFORMATION’ SECTION OF THE APPLICATION FORM. PLEASE NOTE THAT NHS JOBS WILL NOT ALLOW YOU TO TYPE ANY MORE THAN 1,500 WORDS IN THIS SECTION For further details / informal visits contact: Mary-Jane Emery, Clinical Operations Manager (Paramedic), ( Email address removed )

Tel.  ( Phone number removed ) 

London Ambulance Service NHS Trust is a member of the Business Disability Forum, Business in the Community (Opportunity Now and Race for Opportunity), Stonewall and a member of Inclusive Employers.

For more information on our equalities strategy, please visit our website and review our current equalities strategy.

In addition to the basic salary for all Agenda for Change posts, London Ambulance Service NHS Trust in line with the NHS Agenda for Change provides 15% or 20% High Cost Area Supplement (HCAS) dependant on the location of your role. The supplement is subject to minimum and maximum payment.

High Cost Area Supplement (HCAS) for part time employee will be based on the part time salary.

Correspondence regarding the application will be done via email to all job applicants. Ensure you provide current e-mail address on the job application form and please check your email inbox regularly.

The London Ambulance Service NHS Trust reserves the right to close adverts before the published closing date due to high volumes of applications received.

If you do not hear back from us within four weeks of the advert closing date, please assume that you have not been successful at the shortlisting stage.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Tier 2 Certificate of Sponsorship (formerly a Work Permit)

Applications from job seekers who require Tier 2 sponsorship to work in the UK are welcome and will be considered alongside all other applications. However, non-EEA candidates may not beappointedto a post if a suitably qualified, experienced and skilled EU/EEA candidate is available to take up the post as the employing body is unlikely, in these circumstances, to satisfy the Resident Labour Market Test. The UK Visas and Immigration department requires employers to complete this test to show that no suitably qualified EEA or EU worker can fill the post. For further information please visit the UK Visas and Immigration website.

To stay safe in your job search we recommend that you visit SAFERjobs (https://www.safer-jobs.com), a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search.

Category: Advisor

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